Terms & Conditions

The legal terms governing the use of our website, products, and services

📅 Last Updated: May 2026
📜 Welcome to AMS Machinery. By accessing this website, placing an enquiry, or transacting with us in any manner, you agree to be bound by the following Terms & Conditions. Please read them carefully. These terms, together with our Privacy Policy, Refund Policy, Cancellation Policy, Delivery Policy, and Pricing & Warranty Policy, form the complete agreement between you and AMS Machinery.

1About AMS Machinery

AMS Machinery is a manufacturer of automatic pouch packing machines, based at A-49A, Sector-10, Noida, Uttar Pradesh, India. Throughout this document, the terms "AMS Machinery", "we", "us", and "our" refer to AMS Machinery, its proprietor, employees, authorised representatives, and successors.

The terms "you", "your", "customer", and "user" refer to the person or business entity accessing our website, placing an enquiry, or transacting with us.

2Acceptance of Terms

Your use of our website and services is subject to acceptance of these Terms & Conditions. By:

  • Browsing or accessing our website
  • Submitting an enquiry through any channel (form, phone, email, WhatsApp)
  • Accepting a quotation or placing an order
  • Making any payment, in full or part
  • Receiving products or services from us

You confirm that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services.

3Use of Website

You agree to use the AMS Machinery website only for lawful purposes and in a manner that does not infringe the rights of, or restrict the use of, the website by any third party. You shall not:

  • Misuse, copy, distribute, or reproduce any content from this website without prior written consent
  • Attempt to gain unauthorised access to any part of the website or its servers
  • Use any automated means to scrape or extract data from the website
  • Upload, transmit, or share any harmful, defamatory, or unlawful content
  • Impersonate AMS Machinery or any other person or entity

4Intellectual Property

All content on this website — including text, graphics, logos, machine designs, illustrations, photographs, videos, product names, and software — is the exclusive intellectual property of AMS Machinery and is protected under applicable copyright, trademark, and intellectual property laws of India.

The "AMS Machinery" name, brand, logo, and the patented Weight Filler technology are proprietary to AMS Machinery. Unauthorised reproduction, copying, modification, or commercial use of any of our content, designs, or technology is strictly prohibited and may result in legal action.

5Product Information & Specifications

While we make every effort to ensure that the information presented on our website is accurate and up-to-date, AMS Machinery does not guarantee that all product descriptions, specifications, illustrations, prices, or availability information are entirely free from errors. Please note:

  • Machine specifications, capacities, and features may vary based on the actual configuration ordered
  • Photographs and illustrations are for reference only; actual machines may differ in appearance
  • Pricing displayed on the website (if any) is indicative; final pricing is confirmed via official quotation
  • Product availability and lead times are subject to change
  • Exact specifications applicable to your order are confirmed in the official quotation and order acknowledgement

AMS Machinery reserves the right to modify product specifications, designs, and features without prior notice in the interest of continuous improvement.

6Quotations & Orders

All quotations issued by AMS Machinery are subject to the following:

  • Quotations are valid for the period specified in the quotation document
  • Acceptance of a quotation by the customer constitutes an offer to purchase
  • An order is deemed confirmed only upon receipt of advance payment and issuance of order acknowledgement by AMS Machinery
  • AMS Machinery reserves the right to accept or decline any order at its discretion
  • Specific terms of the order — including specifications, payment milestones, delivery timeline, and warranty — are confirmed in the order acknowledgement

7Pricing, Payment & Taxes

All pricing, payment terms, and applicable taxes are governed by our Pricing & Warranty Policy. Key terms include:

  • Prices are quoted exclusive of GST and other applicable taxes unless stated otherwise
  • Payment milestones, modes, and conditions are confirmed in the order acknowledgement
  • Manufacturing and dispatch are subject to receipt of payments at each milestone as per the agreed schedule
  • All payments received are committed to production and capacity reservation
  • Delayed payments may result in revised delivery timelines without liability on AMS Machinery

8Delivery, Cancellation & Refund

All matters relating to delivery, order cancellation, and refunds are governed by our separate policies, which form an integral part of these Terms:

  • Delivery Policy — Manufacturing timelines, dispatch, logistics, and delivery terms
  • Cancellation Policy — Order cancellation terms and forfeiture conditions
  • Refund Policy — Terms applicable to refunds for custom-manufactured products

Customers are advised to read these policies before placing any order.

9Warranty & After-Sales Support

Warranty terms applicable to machines manufactured by AMS Machinery are detailed in our Pricing & Warranty Policy. The warranty is limited to defects in core mechanical assembly and excludes consumable parts, electrical components, wear-and-tear items, and damage caused by improper use, mishandling, or external factors.

The warranty constitutes the sole and exclusive remedy available to the customer for product-related concerns. AMS Machinery's liability is limited to repair or replacement of defective components covered under warranty.

10Customer Obligations

The customer agrees to:

  • Provide accurate and complete information at the time of enquiry and order placement
  • Make payments as per agreed milestones and timelines
  • Coordinate delivery and installation arrangements as required
  • Prepare the installation site (electrical, foundation, utilities) prior to machine arrival
  • Operate the machine in accordance with the operating manual and training provided
  • Carry out routine maintenance and cleaning as per the recommended schedule
  • Report any issues or concerns promptly through written communication
  • Not modify, repair, or service the machine through unauthorised personnel

Failure to comply with these obligations may affect the warranty, service support, and legal recourse available to the customer.

11Limitation of Liability

To the fullest extent permitted by applicable law, AMS Machinery shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of revenue, profit, business opportunity, or production output
  • Cost of substitute machines, alternative arrangements, or downtime
  • Penalty, claim, or compensation arising from delays, defects, or non-performance
  • Damage caused by external factors, force majeure, or third-party actions
  • Errors, omissions, or inaccuracies in website content or third-party data

The total aggregate liability of AMS Machinery, in any circumstance arising from or relating to its products, services, or these Terms, shall not exceed the value of the machine or service supplied to the customer.

12Indemnification

The customer agrees to indemnify, defend, and hold harmless AMS Machinery, its proprietor, employees, and authorised representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:

  • Misuse or unauthorised use of the machine by the customer
  • Violation of these Terms or applicable laws by the customer
  • Inaccurate or false information provided by the customer
  • Third-party claims arising from the customer's actions or operations

13Force Majeure

AMS Machinery shall not be liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, government actions or restrictions, war, civil unrest, riots, terrorist activities, transportation strikes, labour disputes, supply chain disruptions, raw material non-availability, power failures, telecommunications failures, and other unforeseen events.

In such circumstances, our obligations shall be suspended for the duration of the force majeure event without any liability on AMS Machinery.

14Third-Party Links & Services

Our website may contain links to third-party websites, services, or platforms (such as payment gateways, social media, logistics partners, etc.). AMS Machinery does not control or endorse these third parties and is not responsible for their content, policies, services, or practices. Your use of such third-party services is governed by their respective terms and policies.

15Privacy & Data Protection

Your privacy is important to us. Information collected and used by AMS Machinery is governed by our Privacy Policy. By using our website and services, you consent to the collection and use of information as described therein.

16Confidentiality

Information shared between AMS Machinery and the customer in the course of business — including pricing, designs, specifications, drawings, technical know-how, and commercial terms — is treated as confidential. The customer agrees not to disclose such information to any third party, competitor, or unauthorised person without prior written consent of AMS Machinery.

This confidentiality obligation continues to apply even after the conclusion of any transaction or relationship.

17Communication & Notices

All formal communication and notices between AMS Machinery and the customer shall be in writing and may be sent via:

  • Email: sales@amsmachinery.in
  • Postal address: A-49A, Sector-10, Noida, Uttar Pradesh, India
  • Such other modes as agreed between the parties

Verbal communications, social media messages, or informal exchanges shall not be treated as binding communication.

18Modifications to Terms

AMS Machinery reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Any changes shall be effective immediately upon being posted on the website with a revised "Last Updated" date. Continued use of the website or our services after such modifications constitutes acceptance of the revised Terms.

Customers are advised to review this page periodically.

19Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or removed if modification is not possible. The remaining provisions shall continue in full force and effect.

20Entire Agreement

These Terms & Conditions, together with our Privacy Policy, Refund Policy, Cancellation Policy, Delivery Policy, Pricing & Warranty Policy, and the specific order acknowledgement issued by AMS Machinery, constitute the entire agreement between AMS Machinery and the customer with respect to the subject matter herein. They supersede all prior or contemporaneous agreements, understandings, representations, and communications, whether written or oral.

Important: In the event of any inconsistency between the website terms, marketing communications, and the order acknowledgement issued at the time of booking, the order acknowledgement shall prevail.

21Governing Law & Jurisdiction

These Terms & Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of India.

The parties irrevocably agree that the courts in Noida / Gautam Buddh Nagar, Uttar Pradesh shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter.

22Contact Us

For any questions, clarifications, or concerns regarding these Terms & Conditions, please reach out to us:

🤝 Have Questions?

Our team is here to clarify any terms before you commit. We believe in transparent communication and clear understanding before every order.

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