Pricing terms, warranty coverage, and after-sales support for AMS Machinery products
Pricing for AMS Machinery products is customised for each customer based on:
Final pricing is communicated through an official quotation issued at the time of enquiry. Prices indicated on our website, marketing materials, or social media are for general reference only and may vary based on actual specifications.
Quotations issued by AMS Machinery are valid for the period mentioned in the quotation document. Prices are subject to change after the validity period due to market fluctuations in raw material costs, component pricing, or other factors. Acceptance of the quotation must be communicated within the validity period for the prices to remain applicable.
Prices quoted are exclusive of GST and other applicable taxes, unless explicitly stated otherwise. Statutory charges, government levies, and taxes are charged additionally at the rates applicable on the date of invoice.
The following charges, if applicable, are additional to the machine price and are billed separately:
Detailed breakdown of additional charges is communicated based on the specific order requirements.
Payment milestones, modes of payment, and applicable terms are confirmed in writing in the official order acknowledgement issued at the time of booking. Manufacturing and dispatch of the machine are subject to receipt of payments at each stage as per the agreed schedule.
Payments are accepted via bank transfer, UPI, payment gateway (Razorpay), and other authorised modes. Cheque payments are accepted subject to realisation.
AMS Machinery provides a standard 12-month manufacturer warranty on its pouch packing machines, calculated from the date of dispatch. The warranty covers manufacturing defects in the core mechanical assembly manufactured in-house by AMS Machinery, subject to the terms below.
The warranty applies only to the original purchaser and is non-transferable. Specific warranty terms applicable to the order are detailed in the order acknowledgement.
The following items, components, and conditions are excluded from the standard warranty as per industry norms:
If a warranty-covered issue arises, the customer is required to:
AMS Machinery will, at its sole discretion, repair or replace the defective component covered under warranty. The decision regarding warranty applicability rests with our technical team and is final.
Routine warranty service is provided through remote diagnosis, telephonic guidance, video assistance, and component dispatch wherever possible. On-site service visits during the warranty period are arranged at AMS Machinery's discretion, depending on the nature and severity of the issue.
For locations beyond the standard service area, or where on-site visits are required for issues not covered under warranty, applicable visit charges, travel expenses, and engineer fees shall apply. These are communicated to the customer prior to scheduling the visit.
Beyond the warranty period, AMS Machinery continues to support our customers through:
Out-of-warranty service charges, spare part costs, and AMC pricing are communicated separately based on the requirement.
The warranty shall stand void if:
The liability of AMS Machinery under the warranty is strictly limited to the repair or replacement of the defective component covered under warranty. AMS Machinery shall not be liable for:
The total liability of AMS Machinery, in any circumstance, shall not exceed the value of the machine supplied.
This Pricing & Warranty Policy is governed by the laws of India. Any dispute arising in relation to this policy shall be subject to the exclusive jurisdiction of the courts in Noida / Gautam Buddh Nagar, Uttar Pradesh.
Get a free customised quotation and detailed warranty terms specific to your requirement. Our team is happy to explain everything clearly before you commit.